Frequently Asked Questions - Workshop

FAQs - Workshop

We try to estimate repair costs as close as we can, nevertheless the final price may be different.If we found the total is likely to be increased by more than 10% (eg. original quote was £25 and total will be more than £27.50) we will get in touch, explain reasons for such increase and ask for your permission before going ahead with repair.

We will have the repair done by the agreed time in most cases so you need to just come and collect. If we have the opportunity to finish it earlier and are not super busy serving other customers we will text or call phone number you provided.

Usually few hours as we strive to get most of the repairs done on the same or following day.

We are happy to fit any parts you purchased on-line, inherited, etc. without surcharging on labour, provided the parts are complete (meaning there are no missing bolts, washers, springs, etc. and the parts are in working condition so they can be fitted and adjusted without modification).
In case the parts you brought in are incompatible or faulty due to manufacturing errors, we are not able to swap them for parts from our stock and it will be your responsibility to contact the supplier you got it from for refund or replacement.

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Cyclo Analysts
150 Cowley Road
Oxford, OX4 1JJ
01865 424444